Please ensure you have saved your work before starting the install process as your NTU laptop will restart twice.
To install the update to the laptop encryption software open the Start Menu and search for Software Center and open the program.
Select Sophos Safeguard Client from the list of software and then install.
Once the update has installed you will then be prompted to restart your laptop.
Once restarted and you have logged in, your laptop will restart again.
If you are prompted to enter an old password please select cancel and email email@example.com letting us know.