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Mac Wireless Printing OS 10.10 to 10.12

Note for all OS’s: If you have an issue with printing e.g. the document seems to send but is not available to be released at the MFP, try putting ads\ before your NTU username. 

  • Ensure your Mac is fully up to date. Clicking the Apple menu, then "About this Mac"
  • If you need to update, or are not sure, go back to the Apple Menu and choose Software Update, then install all available updates. Repeat this process until there are no remaining updates to be installed.
  • Download and install the HP Drivers. The HP Drivers can be downloaded from here
  • Open System Preferences and click on Print & Scan

System Preferences and Print & Scan icon

Click the + button to add a new printer. The first time you go to add a new printer, add the Advanced button to the add printer toolbar. Ctrl-click on the toolbar, select Customize Toolbar... and then drag the Advanced button onto the toolbar
Advanced icon drag to toolbar
  • Select Advanced then specify the following printer settings
  • Type: Windows printer via spoolss
  • Device: Another Device
  • URL: The URL entry is formatted like this: 
For the City Mono Queue enter the URL smb://mercedes.ads.ntu.ac.uk:139/city-mono-mfps

For the City Colour Queue enter the URL smb://mercedes.ads.ntu.ac.uk:139/city-colour-mfps

For the Clifton Mono Queue enter the URL smb://porsche.ads.ntu.ac.uk:139/clifton-mono-mfps

For the Clifton Colour Queue enter the URL smb://porsche.ads.ntu.ac.uk:139/clifton-colour-mfps

For the Brackenhurst Mono Queue enter the URL smb://porsche.ads.ntu.ac.uk:139/brackenhurst-mono-mfps

For the Brackenhurst Colour Queue enter the URL smb://porsche.ads.ntu.ac.uk:139/brakenhurst-colour-mfps 

  • Name: any suitable name e.g. NTU-City-Colour (Use only letters, numbers and hyphens, do not use spaces). Remember or write down what you type in this box - you will need it in a minute. 
  • Location (optional): the physical location of the printer, e.g. "First floor library" 
  • For the Colour MFP's select Use: Select Software...
  • When prompted select HP Colour LaserJet MFP M880 and OK
 
  • For Black and White MFP's select Use:Generic Post Script
  • Select the Add button to save this printer. If prompted, select Duplexing

Duplexing selection

  • When you print, you will be asked to enter your NTU username and password. Note: You may need to have admin rights on your Mac for this to work.

Have more questions? Submit a request

Comments

  • Avatar
    Tyrone Thompson-Dixon - N0589836

    Thanks for this Carl!

  • Avatar
    NTU Library

    Brilliant stuff could you add how to customise the tool bar if they don't have the advanced button

  • Avatar
    Cooper, Paul

    Hi

    Does the area above show how to do this, already please? :-)

    "Ctrl-click on the toolbar, select Customize Toolbar... and then drag the Advanced button onto the toolbar..."

    Presumably you could also use Mac right-click and then choose Customise Toolbar. :-)

    If you can bear with us, we could also add an image to help explain too.

    Best wishes
    Paul

  • Avatar
    Ambah Nature 2011 (N0385101)

    Hi Carl, I am able to print to the city mono printers but when I send things to print from city colour they are coming out in black and white. Any ideas?

  • Avatar
    McConnon, Carl

    Hi Amdah,

    Would you be able to pop to the Service Desk with you Macbook?
    We are in Barnes Wallis next to the Boots Library.
    Thanks
    Carl

  • Avatar
    Ambah Nature 2011 (N0385101)

    Hi Carl, I can come tomorrow morning.. What time do you start?

  • Avatar
    McConnon, Carl

    Hi Amdah,

    We are here from 8 till 6 Monday to Friday.
    Thanks
    Carl

  • Avatar
    N0305693 (Ayman Abufanas 2009)

    Hi ,
    How can I printing with staple on mac pro ?

    Thanks.
    Ayman

  • Avatar
    McConnon, Carl

    Hi Ayman,
    I will log a ticket for you shortly.
    Thanks
    Carl

  • Avatar
    Janice Sue Wing Chan 2016 (N0721125)

    Hi,

    On choosing Printer Software, I could not find "HP Color LaserJet flow MFP M880" for City color printing.
    For HP branded printers, there are only the following to choose from.

    1. HP DeskJet Series
    2. HP LaserJet Series PCL 4/5

    Thank you
    Janice

  • Avatar
    Thomas Lee 2013 (N0505362)

    10.10.5 doesn't have an advanced option when you add a new printer

  • Avatar
    McConnon, Carl

    Hi Thomas
    I will log a ticket for you shortly.
    Thanks
    Carl

  • Avatar
    Jake Bennett 2012 (N0436941)

    Hi,

    I can't get this to work with OS 10.12 and can't find any instructions for that OS. When I print it goes to the print queue and says 'ready to print' but it doesn't show up when I scan my student card at the printer.

    Where can I edit the username/password that I submitted so that I can try putting '/ads' at the front of my username?

  • Avatar
    Cooper, Paul

    Dear Jake, will log a Service Manager ticket for you and send you some instructions explaining how to "edit" the username/password.
    Thanks
    Paul

  • Avatar
    Janice Sue Wing Chan 2016 (N0721125)

    Hi,

    On choosing Printer Software, I could not find "HP Color LaserJet flow MFP M880" for City color printing.
    For HP branded printers, there are only the following to choose from.

    1. HP DeskJet Series
    2. HP LaserJet Series PCL 4/5

    Also, for wifi printing, how do I know the location of the printer I'm using?

    Thank you

    Janice

  • Avatar
    Cooper, Paul

    Hello Janice
    You probably need to install the drivers from the Apple website. They can be downloaded from the following link, which is shown on the guide as well.
    https://support.apple.com/kb/dl907?locale=en_GB

    On your Wi-Fi printing question the locations of the printers can be found at the following link. http://www4.ntu.ac.uk/information_systems/document_uploads/88450.pdf
    I hope this all helps.

    Best wishes
    Paul

  • Avatar
    Janice Sue Wing Chan 2016 (N0721125)

    Hi Paul,

    Thanks! I will try it out later.

    For the printer locations, do i get to choose specifically which printer to print (e.g. Boots Library 1, Outside 105, color printer)? or is it chose automatically (e.g. by my location)?

    Janice

  • Avatar
    Cooper, Paul

    Hello again Janice
    You should be able to select either City Mono or City Colour depending if you require colour or mono and then whichever device you go to (mono or colour) you can release the print job from the printer of your choice nearest to you with your University smartcard.
    Best wishes
    Paul