Note for all OS’s: If you have an issue with printing e.g. the document seems to send but is not available to be released at the MFP, try putting ads\ before your NTU username.
- Ensure your Mac is fully up to date. Clicking the Apple menu, then "About this Mac"
- If you need to update, or are not sure, go back to the Apple Menu and choose Software Update, then install all available updates. Repeat this process until there are no remaining updates to be installed.
Download and install the HP Drivers. The HP Drivers can be downloaded from here
If you are using macOS 10.15 Catalina or macOS 11 Big Sur please be aware of the following
There are no drivers released yet by HP for Catalina or Big Sur so for now you will only be able to use the Mono printer by selecting Use:Generic Post Script
When the new drivers are released, we will update this guide accordingly and the colour printer can be installed. You can print via your mobile device as a workaround - the guide to this is here
Open System Preferences
Then open on Print & Scan
Click the + button to add a new printer. The first time you go to add a new printer, add the Advanced button to the add printer toolbar.
Ctrl-click on the toolbar, select Customise Toolbar... and then drag the Advanced button onto the toolbar
Select Advanced then specify the following printer settings:
Type: Windows printer via spoolss
Device: Another Device
URL: The URL entry is formatted like this:
For the Colour Queue enter the URL smb://mercedes.ads.ntu.ac.uk:139/ntu-col-mfps
Name: any suitable name e.g. NTU-City-Colour (Use only letters, numbers and hyphens, do not use spaces)
For the Colour MFP's select Use: Select Software...
When prompted select HP Colour LaserJet MFP M880 and OK
For Black and White MFP's select Use:Generic Post Script
Select the Add button to save this printer. If prompted, select Duplexing
When you print, you will be asked to enter your NTU username and password