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Syncing NTU timetable with your Apple Device

This guide will help you to sync your NTU timetable with your Apple device, allowing you to view your timetable on the device’s own calendar.

To begin, in your Apple device select the Safari browser, navigate to your NTU Timetable either in NOW or on the Staff Portal, and select “Subscribe to iCal”.

If you are brought to the NOW Sign-on screen, enter your NTU username and password as normal.

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You should then be taken to the following screen

Tap on the “Access Calendar feed” link, this will bring up the following dialogue window

Tap on “Subscribe”, a dialogue window informing you that the calendar has been added should appear

If you then tap on the “View Events” option, you will be taken to your calendar screen, which should now show your NTU timetable as well as any other calendars you may have set up on your device.

Setting refresh period

To ensure your device is always showing your current NTU timetable, please check how often your device is checking for updates.

To do this go to:

Settings  the Mail, Contacts, Calendars

Tap to select Fetch New Data

Tap to select NTU timetable

Under select schedule make sure that ‘Fetch’ is selected. 

Go back to the Fetch New Data page

Scroll down to the Fetch settings

Select one of the schedules listed

If ‘Manually’ is selected, your NTU timetable will only update when you open up the Calendar app

That is the setup complete.

You can also add reminders for events e.g. lectures. To do this:

Open Settings and tap on Mail, Contacts, Calendars


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Scroll to the Calendars section, select Default Alert Times
 
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Set your default alerts for each of the types listed

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 Select Events and then choose your reminder time 

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PLEASE NOTE:

This service is a subscription to your NTU timetable. This means that you will be dependent on how often your Apple device will update your Calendar, and your connection to the Internet or a 3G network.

If you are in any doubt about the accuracy of your NTU Timetable, please consult your timetable directly within NOW.

Have more questions? Submit a request

Comments

  • Avatar
    N0323531 (Nicola Hodgson 2010)

    Very geared towards iphones, not macs. Mine would only download as "empty ntu file"

  • Avatar
    N0308730 (Matthew Blower 2010)

    Same problem as Nicola, except mine is downloaded to iPad. Any news on a fix?

  • Avatar
    N0258532 (Jenny Crowther 2009)

    Mine wouldn’t even get me to the “access calendar feed” page

  • Avatar
    N0398942 (Serita Vassa 2011)

    Tried downloading on iPad and experienced the same problem :-(

  • Avatar
    N0089977 (Alexander Jablonskas 2004)

    This doesn't work at all with an iPad. Will it be being fixed at any point?

  • Avatar
    N0325884 (Joshua Henry 2010)

    Yeah all I get on my Iphone is "empty NTU file"....

  • Avatar
    N0268667 (Hamid Jalloh 2009)

    Same with me, I keep subscribing to "Empty NTU icalendar file"

  • Avatar
    Caroline Brown 2012 (N0439377)

    I've got the same problem. I keep getting subscribe to empty ntu icalender. I get this on my iPhone & MacBook

  • Avatar
    Tasha Plackett 2010 (N0339113)

    Same problem on my iPhone...

  • Avatar
    N0271313 (Beckie Wrend 2009)

    Same problem on my iPhone too :(

  • Avatar
    N0430321 (Kehinde Ogunyinka 2012)

    Doesn't work with my iPad, is there a way to fix it?

  • Avatar
    N0317601 (Patrick Lewis 2010)

    Getting empty ntu icalender when i try to sort this out. Can't work it out 

  • Avatar
    N0309462 (Rosemary Ash 2010)

    Same thing has happened to me. It's just downloaded an ''empty file'', will this be sorted in time for uni?

  • Avatar
    N0259912 (Sebastian Tobar 2009)

    Same problem with my iPhone, from comments not looking too promising for iPad either! Is there a fix?

  • Avatar
    McAteer, Degan

    Hi all,

    Apologies for the issues with syncing your NTU timetable to your device. We are currently looking into whether this is an issue with timetabling or the system itself, and will hopefully have a solution soon.

  • Avatar
    Matthew Foers 2012 (N0431803)

    Same problem with me for my iPhone - empty NTU file, kinda need my timetable :( hope this gets sorted ASAP!

  • Avatar
    N0301226 (Hetty-May Wilkins 2010)

    Same problem on my iPad will this be sorted in time for the new term..?

  • Avatar
    N0401403 (Luke Dallison 2011)

    Same problem! Would be good for some1 @ NTU to feedback!!!

     

    Note from Service Desk: Please see 3 posts above for NTU feedback

  • Avatar
    McAteer, Degan

    An unexpected issue arose which wasn't seen during initial testing.  That issue has been resolved and your application should pick up the corrected version when it next updates which is usually every 2 hours. Please force a refresh if you are still not seeing your timetable. 

    Service Desk

  • Avatar
    N0394818 (Martin Ward 2011)

    "Cannot subscribe" On the iPhone, yet to try it on my iPad! But if there is a way to have it work on my phone it would be very helpful!

  • Avatar
    N0089977 (Alexander Jablonskas 2004)

    This still isn't working for me. It seems I've now been unsubscribed and it won't let me access the calendar feed at all.

    I get the following message:

    Cannot Subscribe
    Could not subscribe to the calendar
    "ttredirect.asp" from
    "elearn.ntu.ac.uk"

    Any help would be greatly appreciated.

  • Avatar
    N0089977 (Alexander Jablonskas 2004)

    That's on iPad by the way

  • Avatar
    Caroline Brown 2012 (N0439377)

    I'm now getting the ttredirect.asp message

  • Avatar
    N0462457 (Iain Hutchinson 2012)

    Also getting the ttredirect.asp message im afraid.

  • Avatar
    N0462457 (Iain Hutchinson 2012)

    Also getting the ttredirect.asp message im afraid.

  • Avatar
    N0089977 (Alexander Jablonskas 2004)

    All fixed. Thanks!

  • Avatar
    N0355973 (Kalindi Sanghavi 2010)

    Yay! Worked Well on Mac and Iphone :D Thanks 

  • Avatar
    N0454503 (Bo Li 2011)

    It works well on my mac and iphone, brilliant!!

  • Avatar
    N0443657 (Lacey Foggin 2012)

    my iphone is not coming up with the subscribe to calender notification :/

  • Avatar
    McAteer, Degan

    Hi all,

    Most of the timetabling issues should now be resolved. If you are still having difficulties with syncing your timetable to your device please use the "Submit a Request" form at the top of the page. When filling out this form please give exact details of your issues to help our team in finding a solution as quickly as possible.

    Cheers,

    Degan