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NTUanywhere – Mac OS X user guide

Pre-requisites

In order to use NTUanywhere you will need a connection to the Internet. 

Which Operating System versions are supported?

You will also need to be using one of the supported operating systems and browsers:

Mac OS X 10.10, 32 and 64 bit: Safari 8.0 Sun Java 8

Mac OS X 10.9, 32 and 64 bit: Safari 8.0 Sun Java 8

Mac OS X 10.8, 32 and 64 bit: Safari 5.1-8 Sun Java 8

To run Pulse Secure you will need to have Java installed and enabled for use in Safari. Check in Safari under Preferences/Security and ensure Enable Java is selected.

The only supported browser for MAC OS X is Safari.

Using NTUanywhere

Open your browser (Safari)

Type https://ntuanywhere.ntu.ac.uk/

You will then see the NTUanywhere Notification screen. After reading the information click Proceed if you are an authorised user:

You will then be passed to the login screen:

Log in using your NTU Username and password. (You do not need to prefix your username with ADS)

Welcome to NTUanywhere Secure Access Portal

After loading, you will see the “Welcome to NTUanywhere Secure Access” page as shown. 

You should see your NTU Username displayed to identify that you have logged into the portal.

You will be presented with links to various applications. Some of these will be generic to all users such as Outlook Web Access whilst others might be specific to your College, School or department.

Using Pulse Secure

Pulse Secure is an additional component within NTUanywhere that will enable full network access to NTU resources, allowing the use of soft phones, file shares, access to your NTU PC and much more.

Click on Start.

This will install the Pulse Secure application to your Mac (as shown in the next image)

When you are connected via Pulse Secure you will see the icon

Once installed, a program called Pulse Secure will be added to your “Applications”.  

The next time you want to use NTUanywhere you can either start it from the Safari browser or launch Pulse Secure directly from your desktop.

This access method can be used if you need full network access to NTU resources, allowing the use of soft phones, file shares, access to your NTU PC but without the provided web links.

Once you have finished your session you must Disconnect. 

Have more questions? Submit a request

Comments

  • Avatar
    Humphrey, Donna

    What is exactly happening when the network connect icon is showing and the duration is counting up. Am i connected or not or is it installing. How long do i have to wait for the program to be installed. This section jumps a number of important basic information for the non computer expert. Please clarify the stage between Network connect and launching the application

  • Avatar
    Pearson, Mark

    When you see the network connect icon and the duration is counting up then this means you have successfully connected and its installed. When you are at this stage what has happened is a secure "tunnel" has been formed from your mac to the NTU network allowing you to access NTU resources. From this point you can map network drives, make a remote connection to your NTU PC etc. Take a look at the document "NTUanywhere - what is it and how can I use it"

  • Avatar
    N0534582 (Jason Roper 2013)

    Can you please tell me when this will be fixed?  I have tried installing on a 2010 mac mini and a 2013 macbook pro and neither will install properly.  i install the juniper client but i don't get any junks pulse application and when i try to access junks pulse via ntuanywhere I get the java permission box pop up which I agree followed by a message that the Java plug-in has crashed or the message to install the client software or an error message telling me the certificate is invalid...Help!

     

     

  • Avatar
    McConnon, Carl

    Hi Jason,

    Please see the link here for how to enable Java in Safari for NTUanywhere.

    Please let me know if this does not help.

    Thanks

    Carl

  • Avatar
    Peytchev, Evtim

    How can I use Junos Pulse on Yosemite?

    Evtim Peytchev

  • Avatar
    Tennakoon, Sarah

    Hi Evtim,

    Yes Junos Pulse should work fine on OS X 10.10 which is Yosemite. If you have any further queries, please don't hesitate to contact us.

    Thanks
    Sarah